Employee Mission Statement and Standards

Mission Statement

The following is the Partners in Caring Mission Statement and Standards of Behavior for Avalon by Otterbein. If you feel that you can follow this standard, please fill out an application. If you feel that this standard is not something you wish to abide by, you may not want to work for Avalon and might wish to seek employment elsewhere.

Partners in Caring Mission Statement and Standards of Behavior

Our partners at Avalon by Otterbein are dedicated to developing quality relationships with our circle of family, friends and community. In order to live up to our mission, we expect our partners to exhibit the following character traits and standards of behavior.

Honesty

We expect our partners to be honest with others and themselves. We expect that honesty to cover verbal communications, personal property and financial matters. This honesty allows the partners to perform their duties without close supervision.

Dedication and Loyalty

We expect our partners to show dedication by being on time and ready to work. This shows loyalty to teammates, families and community.

Respect

We expect our partners to follow the Golden Rule, “Do unto others as you would have them do unto you.” This must occur in order to receive respect. In other words, you must give respect to get it. When you follow the Golden Rule you show others dignity; compassion; fairness and equality.

Love

We expect our partners to exhibit love by showing to others: patience; kindness; faithfulness; sincerity; a giving attitude; safety; understanding; positive interaction; trust and morality.

Quality

We expect our partners to exhibit a high quality of service in all interactions with our circle of family, friends and community. Established standards of safety will be followed in this pursuit of quality.

Pride

We expect our partners to show pride in their work and obtain the necessary education to uphold these quality standards. This allows the partner to receive independence in job performance.

Attitude

We expect our partners to exhibit a willingness to learn, to work with others and try new ideas. The partner should also exhibit an understanding of teamwork, be motivated in their work, be sincere and friendly to all.

Appearance

We expect our partners to take pride in not only the community’s overall appearance but their own appearance as well. The partner is expected to be groomed and properly attired for their position at all times, following their community’s dress code.

Confidentiality

We expect our partner to maintain confidentiality of residents and staff at all times. This allows residents and staff to maintain their right to privacy.