Otterbein Neighborhoods and Communities Ranked Five Stars by CMS

Lebanon, OH- Today Otterbein announced that several of their locations; Otterbein Portage Valley, Otterbein Lebanon, Otterbein Union Township, and Otterbein Middletown all have attained a five star rating from the Centers for Medicare and Medicaid Services. This is a prestigious achievement; five stars are given to approximately the top 10% of nursing homes state wide and nationally. Otterbein attributes their success to quality service to residents, outstanding clinical care, and teamwork. Otterbein has several other five star locations throughout the state.

“Not only does it validate the excellent care you deliver every day, but it also recognizes all stakeholders of our community who have dedicated themselves to our mission and ministry,” said Jason Miller, Vice President of Otterbein Communities. “Each one – resident, family member, partner, volunteer, board member, corporate resources, and community collaborations – is recognized and rewarded by this awesome outcome.”

The Centers for Medicare and Medicaid Services created the five-star quality rating system to help consumers, their families, and caregivers compare nursing homes more easily. Otterbein was rated on quality measures, health inspections, and staffing and rewarded with a five-star rating. This is the highest rating that a nursing home can achieve. Otterbein Portage Valley, Lebanon, Union Township, and Middletown join Otterbein North Shore, Otterbein St. Mary’s, Otterbein Cridersville, Otterbein Maineville, Otterbein Springboro, and Otterbein Perrysburg as elite five star locations. 

This rating is another assessment in addition to The EAGLE Accreditation, the annual Ohio Department of Health surveys, and the resident, family and partner surveys, that recognize and validate the excellence that Otterbein provides to residents every day. 


Otterbein Senior Lifestyle Choices is a faith-based non-profit health and human services ministry related to the East Ohio and West Ohio Conferences of the United Methodist Church. Otterbein has five full-service retirement communities, nine skilled nursing and rehabilitation neighborhoods, a home health agency, and hospice care.